Frequently asked questions

What if I Change my Order?

Answer: Let us know as quickly as possible at 707-338-6529 or Email: juanareed@ymail.com. If we can’t change your order, we will honor our 30-day return policy.

What materials do you use in your products?

Answer: Our products like travel jewelry rolls, totes, cosmetic pouches, and tea holders are made with natural linen, cotton, silk dupioni, and natural prewash canvas fabric.

How do I take care of Two Dreams by JM Products?

Answer: Because they are handmade with mostly natural fabrics, many products from Two Dreams by JM are dry-cleaned only however some items can be hand-washed. Most items have been made with Linen, Dupioni Silk, Cotton, and Polyester, and some of these fabrics need special care. That you can find in the instruction tag.

What if I have more questions?

Answer: We’re happy to answer any questions or concerns you have about our return, exchange, or damage policies. The best way to reach Two Dreams by JM is by phone at 707 338-6529 between 9:00 am and 5:00 pm Pacific Time, Monday-Friday, or by email at juanareed@ymail.com If no one is available, please leave a message with your name, order number, and your phone number and we will call you back as soon as possible!